Temple Spa

Temple Spa are known for their range of luxury skincare, spa, and beauty products. Based in Littlehampton in the grounds of their stunning 500-year-old home, owners Liz and Mark Warom started the business from scratch in 1999. Their award-winning business now has a team of 70 and their sought-after products are sold all over the world.

Employees

Turnover

£15m

Technology tamed since

2016

Background

We were introduced to Temple Spa back in 2016 by another long-standing customer. They had used their existing one-man provider for years and were nervous about changing but at the same time knew a larger provider with more expertise was necessary if they were to continue to grow.

We carried out our comprehensive induction process and soon got stuck into a program of continuous improvement that continues to this day. We have a constant dialogue with Adrian and Jon always talking about what comes next – they keep us on our toes! It’s rewarding to work with brands that see the value in IT and everyone at Temple Spa is lovely as well – truly one of our favourite clients.

I work with Wessex IT at high-level to plan and develop our IT. Confidence in their advice means we are able quickly implement changes to help achieve our goals.

Adrian Bond, Executive Director

Having the Service Desk provide day-to-day IT support to our team has made a real difference to me. I’m free to concentrate on my other responsibilities and when I do take the occasional day off I can do it without worrying!

Jon Wilmer, Head of IT