Contact us
Need IT Support?
If you’re an existing customer visit our Client Area for the fastest way to get help.
Contact the Wessex IT Team
If you have an enquiry, or would like to contact a member of our team, then please feel free to call us on 01403 29 29 30. You can also book a discovery call online click here.
Standard opening hours are 09:00 to 17:30 GMT/BST on normal UK working days.
The Service Desk operates extended hours of 08:00 to 18:00 GMT/BST on normal UK working days.
You are also welcome to email departments directly:
Service Desk – support@wessexit.com
Finance & Billing – accounts@wessexit.com
Sales & Account Management – sales@wessexit.com
Abuse – abuse@wessexit.com
Complaints – complaints@wessexit.com
We aim to respond same or next day to all requests but for IT support requests please refer to your Support Agreement document. In the rare case we receive a complaint these are investigated or overseen by a Director.
Have an out of hours IT emergency?
For 24/7 business-critical issues or emergencies please check our Status Page and if you still need to speak to us call our main number 01403 29 29 30. The last menu option will get you through to a member of staff. Please be aware that unless it is part of the service you are calling about or specified in your contract, support calls made to this number will incur out of hours charges.
Alternatively, you can contact us via the form below:
Find us
Find us just off the A272 and A281 in the centre of Cowfold. Free parking is available on site adjacent to Knight House and in the marked visitor bay.
Wessex IT Ltd
Knight House
Farren Court
Cowfold
West Sussex
RH13 8BP
Book an online meeting
To discuss any of our services please call and speak to a member of our friendly team on 01403 29 29 30 or head over to our contact us page.
