We are happy with our IT
Great job! You’ve probably got everything covered but just in case, you might find this handy checklist useful:
Security
- Secure Password Management for IT included
- Secure Password Management for Staff included
- DNS Security included
- 3rd Party Application Patching included
- Two-Factor Authentication (Cloud Services) free and paid options offered
- Two-Factor Authentication (On-Premises and Private Cloud) offered
- Endpoint Encryption Monitoring (BitLocker / FileVault) included
- Monitored Endpoint Protection / Anti-Virus included
- Security Awareness Training offered
- Next-generation IPS/IDS/UTM Firewall(s) offered
- Phishing Simulation offered
- Dark Web Monitoring offered
Service
- Comprehensive Documentation included with access any time
- Unlimited Support included – no clock-watching
- Sufficient engineers available to support my business
- Service Desk opening hours suit my business hours
- Support Tags (asset stickers) that quickly connect engineers to the right user
- User onboarding and offboarding included
- Client Portal included
- Regular Reviews included
- Access to remote support tools (RMM) for internal IT staff included
- Comprehensive Server and Endpoint Monitoring included
- Manual fail-safe backup checks included
- Backup and Disaster Recovery (Cloud Services) in place
- Backup and Disaster Recovery (On-Premises and Private Cloud) in place
- Periodic Disaster Recovery Simulation offered
- IT Asset information/reports readily available
Expertise
- Similar customers / sectors
- Microsoft Partner and Cloud Solution Provider
- Relationships with leading vendors relevant to my business
- Cloud, Data Centre, and Private Cloud
- Licensing
If this checklist turns out to be more of a wish list, please consider booking a discovery call with one our experts – or get in touch to get started right away.
Let us tame your IT
To discuss any of our services please call and speak to a member of our friendly team on 01403 29 29 30 or head over to our contact page.
