With Wessex it works. If it doesn't work then Wessex will fix it. We phone them up they answer the phone and they explain what needs to be done and when it will be done. We have worked with Wessex for several years and they have never failed us.
I can't recommend them highly enough.Managing Director, Large Mailorder Business
I just wanted to say that you and your colleagues have really gone the extra mile for us this week. What a great team you are!Financial Director, Recruitment Agency
Hosted exchange is going to revolutionise the way my business operates. As a small business it is vital that I stay in contact with my customers and suppliers and they don't always stick to 9 to 5. I now know that whatever device I use: desktop, laptop or iPhone, I will never miss an email, be late for a meeting or struggle to find a contact.
This is the perfect solution for me and at £15.00 per month there is no excuse for a business to be unavailable again!Owner, Vehicle Graphics and Signage Company
I just wanted to write to say thank you for coming to my office to check what back-up I have in place. You gave me an easy solution, and ordered and delivered the unit in good time.But the job didn't stop, there are your technician Dave was able to install the thing remotely, meaning I didn't have to bring the machine to you, or you come to me.
Wessex Networks really do make IT easy-peasy!Barbara Charlton, Travel Counsellor
Especially for un-techy people like me!
Andrew made a kind offer to look at BNI members' back-up systems free of charge at a recent meeting. I took this opportunity for Andrew to look at my computer system to see what could be done to improve the archiving of my work. Working with rather large files I needed a removable storage system with additional software.
This was sourced and installed with great efficiency and I now feel far more comfortable with my work being secure.
An excellent offer with great peace of mind.
While he was on site he also looked at why I couldn't get a wireless connection and decided that the router wasn't working properly. He took this away and got me a new one. The new router cost me nothing and he came in and reconnected it for me - what service!Owner, Graphic Design Agency
Excellent personal service from a team that really care. I would have no hesitation in recommending Wessex to anyone wanting professional hosting services.Owner, Online Business Consultancy
Wessex Networks has offered us a comprehensive and tailor made service. They have been able to cater for all of our IT needs, from the provision of hardware (our computers, laptops, server and firewall etc.) to installation of software, management of emails, to day to day IT helpdesk and on-site support.
For us, the most important function which Wessex Networks offer is helpdesk support. Like most companies, we struggle if we have problems with our IT. We have been delighted with the service we have received from Wessex Networks. Their remote support function, which enables them to view and investigate individual computers, means that support is instantly available - we have found the engineers to be very helpful and knowledgeable - whilst if on-site support is required Wessex are professional, organized and on time.Managing Director, Recruitment Agency
I am delighted to be working with Wessex Networks and would highly recommend them to other companies.
We have been very impressed with the help that we received from Wessex Networks. Our family use and rely on computers, but we do not understand them when they go wrong.Private Client, Horsham
They cleared the virus that had corrupted our son's computer, advised and helped us to buy a new computer that serves our needs and updated an old computer for our mother. They explained clearly the technical faults of our computers and the options that we can take. They came to our home and efficiently put our family back on track. Thank you.
Thank you for your help in repairing my internet connection and removing my anti-virus suite, along with other miscellaneous problems.
Although my emergency callout request was just before Christmas and you were obviously very busy indeed, I did not have to wait days for your visit and your calm and professional manner instantly inspired confidence in your ability to fix the problem without fuss.
However, what impressed me most was your kindness and great patience when explaining the problem to me. You did not hurry and worked efficiently in a calm and structured way that this stressed and anxious computer user could understand.
You also left me with a lot of new ideas and suggestions that I hopefully put in to practice in the future and for which I thank you.
I will have no hesitation in calling upon your services in the future, or recommending your company to others who may need your services.Private Client, Cowfold
I just wanted to write to thank you and your team for the work carried out on my daughter’s iPod and iPad to make sure that both units were synchronised together. As you know Shauni uses both units as a communication aid so time was of the essence for getting them working.
It was great how after many emails and conversations with Apple and not a lot of success we could call yourselves and even with yourself on holiday your team not only dealt with our request and had the issue sorted within 24 hours.
I shall be recommending Wessex Networks to family, friends and business contacts.Director, Security Systems Firm
This company have saved my life. To find an IT company that doesn’t talk jargon and isn’t a rip off is wonderful. I use Wessex Networks for full IT support for my business and they are marvellous – and caring. They are always friendly and helpful and always available at the end of the phone. I recommend anyone who has a computer to use them.Director, Concierge and Lifestyle Management Company
I wanted to thank you for the work you have done with us at my company so far.
Linda is delighted with her new Hosted Exchange and I am very pleased with my computer and docking station.
I am looking forward to working with you again ad thank you again for your first class serviceOwner, Mortgage Company
Excellent service from Wessex Networks, after enquiring about web hosting, 2 ½ hours later it was all set upOwner, Pest Control Business
And web page online, email addresses also set up. Easy systems in uploading your web pages onto the control panel. Very friendly over the phone, not at all pushy and very helpful.
I'd also like to thank you for the excellent service we've received from yourselves since launch. I've had to do very little and everything just works which, whilst that's what you'd hope from web hosting, isn't always the case.Retail Operations Manager, Manchester-based Menswear Store
I discover on Jubilee Sunday at 6.00am that my main server is down and that all my dreams of catching up on work and meeting an incredibly important deadline are lost. BUT no – within two hours of my having rung Wessex and registered with support Dave was on the case. Despite it being a major holiday when he should have been watching the queen and toasting her he spent time sorting our problems and bringing my office network alive again. I cannot thank him enough. In the design business deadlines are deadlines and without the support of Wessex I could not have met them.Owner, Garden Design Company
Transferring a hosting package can be very daunting for any small business. Where do you start? One phone call to my current provider, an email to Erica and Wessex Networks “worked the net”. Hassle-free, instant switchover, no down time and new hosting details provided all within a time scale that I can only describe as minutes. I’ve no idea what goes on behind the scenes at Wessex Networks but I’ve never seen anything as Easy Peasy as this before! Great job, great team - many thanks to you all!Mr Shepherd, Kawasaki Robotics
Ordering my cartridges from Wessex Networks saves me time and money, both of which I do not have enough of in my business! I order Epson branded cartridges at a significant discount, usually at the last minute and I know they will arrive safely the next day.Rosemary French, Gatwick Diamond