Direct Technical: A New Chapter Begins

Direct Technical and Wessex IT Logos

We are proud to share the news that we have recently merged with Lewes-based Direct Technical, one of the region’s leading Private Cloud and Managed Service Providers (MSP).

Harry and Greg from Direct Technical were welcomed to the wider Wessex IT team earlier this month and work is already underway to start integrating the two businesses.  This won’t happen overnight but rest assured our focus as always is uptime and customer care ahead of everything else.

"Direct Technical has pedigree in the private and hybrid cloud space having served clients with related IT solutions since 1988. After consulting with Greg on some projects recently and seeing the similarities in how we approach customers, engineering and support It was a no-brainer to join forces."

Greg has been running the Direct Technical show in recent times with the support of Harry who continues to take care of most day-to-day support.  We are all looking forward to learning from each other and getting to know Direct Technical’s clients.  From what we’ve seen so far they seem like a jolly nice bunch!  Eventually Greg needs to stand back for personal reasons and hand the reins to Wessex IT founders Richard and Andrew but not until he and clients are 100% happy.  No exceptions.

“We started working on a project with Wessex IT and were immediately struck with how similar our values are, such that a merger with them to blend capabilities just made a lot of sense.”

Thank you to our clients and team for your trust and hard work as we embark on this exciting new journey.  As we grow, we remain committed to delivering an exceptional customer experience and providing the best quality service to ensure our clients’ continued success through tamed technology.

Information for Direct Technical Customers

If you’re a Direct Technical customer reading this and wondering who you should contact for support – don’t worry, it’s business as usual. All Direct Technical phone numbers and email addresses will be operating until further notice. Email support or call 01273 892900.  If you have a customer-specific support hotline number please continue to use these as normal.

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