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In every business, there’s a common pattern that emerges over time: a printer that only works when it wants to, a laptop that takes ten minutes to boot up, emails that sporadically go missing, or that mysterious Wi-Fi dead zone in the corner office. These might seem like small, manageable

Keeping up with the steady stream of new technologies, software updates, cybersecurity threats, and system upgrades can feel like a full-time job. For many small to medium-sized business, the very tools designed to boost productivity and improve security can become sources of stress and confusion, leading to the serious condition

Whether caused by hardware failure, accidental deletion, cyberattacks, or natural disasters, data loss is a real and constant threat to any business. To safeguard against such risks, IT professionals and cybersecurity experts widely recommend following the 3-2-1 rule of data backup. Let me begin by explaining how that works and

Data backups may not feel urgent when everything’s working fine, but when something goes wrong, they can be the difference between a minor inconvenience and a major catastrophe. Not backing-up your data is like driving without a spare tyre. Most of the time, you don’t need it – but when

There’s a problem with Large Language Models (LLMs) like ChatGPT and CoPilot. These digital chatterboxes have a bit of a “yes-man” syndrome, meaning they strive to be overly helpful, sometimes at the cost of being accurate. They were trained to use Reinforcement Learning from Human Feedback, which was meant to

We’ve all met that person – you know, the one who watched a YouTube video and now thinks they could perform minor surgery or build a rocket in their garage. That is the Dunning-Kruger Effect in action: the curious human tendency for people with limited knowledge to overestimate their abilities.