Steve: A Day In The Life Of…An Account Manager
Meet Steve — one of our Senior Account Managers. Steve has worked in managed IT services since the turn of the millennium and brings with him a huge amount of experience in guiding customers on their journey through the technology landscape. The office also wouldn’t be the same without Steve’s infectious positivity! Away from his […]
Multi-Factor Authentication (MFA): Secure Your Business
Keeping sensitive data and confidential information secure is both crucial and imperative for any business. With cyber threats constantly evolving, safeguarding your business against unauthorised access and data breaches isn’t just a choice — it’s a necessity. This is where a powerful tool called Multi-Factor Authentication (MFA) comes into play, significantly helping to fight against […]
BT Redcare’s Inevitable Final Curtain in 2025
BT have made the announcement that on 1st August 2025, they will be withdrawing their Redcare alarm signalling service and operations for all customers. This news has made lots of customers who rely on Redcare worried for the future, as well as start looking for other options to help protect their businesses. Redcare has been […]
Call Reporting: Powerful Tracking For Businesses
The phone ringing is often a good sign for any busy business, but do you know about your service levels? Your missed and unreturned calls? Your important stats and information? Particularly during your busiest times of the day, you might easily miss something; this is where call reporting steps in to give you the visibility […]
Microsoft Publisher End of Life: The Important Information You Must Know
On 13th October 2026, Microsoft Publisher, a longstanding desktop publishing application that has been a staple in our daily lives, is set to retire and will officially reach its end of life. This announcement marks the end of an era for a tool that has been helping users create eye-catching documents and publications for over […]
The Steel Yard: A Crisis Case Study
Client Overview: The Steel Yard The Steel Yard: a vibrant commercial complex and nightclub in the heart of London. Struggling with an outdated Wi-Fi solution that hindered user experiences, The Steel Yard recognised the importance of a robust wireless network to meet the demands of their diverse clientele and bustling establishment, and so turned to Wessex IT […]
