Is your IT partner a vital part of your business growth?
It’s a tough economic climate, and for small and medium sized businesses (SMBs) it’s important to make the right decisions to help put you navigate the storm. With an industry report finding around half of businesses prioritising customer experience and loyalty, along with upgrading IT systems and infrastructure, your managed service provider (MSP) will be […]
A day in the life… of a service desk engineer
Meet Ean Underdown, Service Desk Engineer. He joined the team in August and has 8 years in the industry, so our customers are in safe hands. Ean shares all about his role of helping customers, and also gives an insight into what a service desk engineer does in their downtime. Spoiler – it’s more techy […]
Microsoft support to end for Windows 8.1 – what’s next?
Important: support for Windows 8.1 will end on 10 January 2023. While support for Windows 8 ended in January 2016, Windows 8.1 has continued to be supported, but this will be ending next January. Here’s what that means for you and your business, and your options. Windows 8.1 accounts for less than 1% of computers […]
A day in the life…of a team leader
Welcome to Ian. Many of our clients who have joined us from E-mpower.IT will know Ian. He’s supported clients on almost everything and he now can provide his expertise to even more businesses. Ian shares more about his role and what’s next, as well as sharing an insight into family life and keeping fit! 1. […]
Have you heard our latest good news?
It’s double good news to share with you this month, as Wessex IT has once again climbed up the Managed Service Provider (MSP) 501 list and also gained Cyber Essentials accreditation. #149 worldwide in MSP 501… and #12 in EMEA We’re proud to announce that we have once again grabbed a spot in the 2022 […]
We’ve joined forces with E-mpower.IT
Having long-admired the fine work of our local competitor (and friends) at E-mpower.IT in Burgess Hill – we’re excited to announce that we’re now all part of the same team! We’ve both traded independently for nearly 20 years and now have a combined team of 20 staff all working under the Wessex IT banner. The […]
Time to upgrade from Microsoft Office 2013
Microsoft is ending its support for Office 2013. This includes the extended support, which ends on 11 April 2023. What does this mean? While you will be able to continue to run Office 2013, after April, Microsoft will stop releasing security updates which could put your systems and networks at risk of security breaches. It’s […]
The importance of Email Filtering in the fight against phishing
Email filtering is an essential tool to help prevent malicious and infected emails from getting into your mailbox and it massively reduces the risk of being the victim of a phishing attack. Our Email Firewall service has been a “standard issue” for the vast majority of customers for years. It does an excellent job, but […]
A day in the life… of a projects engineer
Meet Ryan. He is one of our Projects Engineers. He is relatively new to the projects team, having also worked on the service desk. Ryan has built good relationships with clients, often meeting them on site and has a good technical understanding to help deliver projects. We’ve asked Ryan to share a day in his […]
New malware means it’s time to beef up your cyber security
We’ve seen distressing reports from Ukraine 🇺🇦 over recent days with news of the Russian invasion. On the cyber scene, we’ve also seen the increase in cyber crime activity, with a report published by intelligence agencies in the UK and US attributing new malware to a notorious Russia-backed hacking group “Sandworm”. One example is “Cyclops […]
A day in the life… of an account manager
Meet Andrew. He is a co-director of Wessex IT, but many of you will know him as your Account Manager. Andrew is an all-rounder when it comes to IT – not only does he understand the technical side of technology, but he is also really good at translating that to people. So, he is responsible […]
Case Study: Maddison
Maddison is a product design consultancy with an established team of problem-solving engineers and designers equipped to meet tough challenges. They have been supporting the medical, scientific, industrial and consumer goods markets for more than 30 years. The challenge Maddison was looking for a new IT partner who was able to support their growing and […]
A day in the life… of a service desk team leader
Meet Josh. Many of you will know him as one of our Service Desk Team Leaders. But how well do you know him and what he does in his role to support customers with their IT requests? After 10 years in IT, Josh knows his stuff and has seen many IT set ups, issues and […]
Looking back at 2021, and forward to 2022.
What a year it’s been, but despite the challenges that we have all had, our team has continued to strive to deliver the best possible service and enable our clients to better navigate the challenges ahead. Let’s take a look at some of the highlights from this year, and what we’re looking forward to in […]
Next Gen Firewalls
What do firewalls do? Firewalls are an extremely important part of any network’s protection, but as malicious software and hackers get smarter, the systems that protect your network need to get smarter too. A firewall is your gateway to the internet – every office has one. All traffic in and out of your business needs […]
New! Live Service Status Page
New! Live Service Status Page Your IT is a key part of your business and we want to make it as easy as possible for you to know if there are problems with any of our services, get updates more easily and know when to report something new. Introducing – our new Service Status page! […]
Is Your Business Ready for the Future of Broadband?
“Marty, where we’re going, we don’t need roads copper wire broadband…” Just like Marty in Back to the Future, we are all reliable on technology to get us to the future. One of the most important technologies – not just for our home lives but for our businesses too – is our broadband connection. A […]
Cyber Security Awareness Month
Halloween isn’t the only scary thing about October. This month is Cyber Security Awareness Month too and we wanted to remind you what this means and what we can do to help. What’s it all about? Cyber Security Awareness is a campaign to raise awareness of the importance of cyber security. It’s aim is to […]
Windows 11 is here. Get ready!
There’s a buzz in the office right now as Microsoft recently released Windows 11 to the general public. This is the latest and greatest version of its Operating System (OS) and is the main piece of software that makes your PC work – it also replaces the very popular Windows 10. We were keen to […]
The importance of reliable, flexible mobile communications
We all rely heavily on our mobile phones for our personal lives, but more and more for our businesses too. Whether you are a sole trader or a large commercial business it is of upmost importance that you’re always able to stay connected to your colleagues or clients. We’re all about keeping your whole business […]
Time to flex your IT to meet the new hybrid working ‘normal’
Here at Wessex IT we have always prided ourselves in being innovators and early adopters of new technology. This has enabled us to not only be at the forefront of new developments, but also assist our clients in new ways of operating in an ever-changing world. Of course, we all know that one of the […]
The Importance of Security Patches
Most of you will be aware of software updates, usually on your phones or laptop. An update will normally run quietly in the background, and you might only become aware of it when your device asks you to ‘Restart’. We know that can sometimes be annoying, especially if you are in the middle of a […]
Ask the Tech Team: Your Cloud Voice (VoIP) FAQs answered
Over the past 18 months we’ve had a lot of interest in one of our services, Cloud Voice(VoIP), but customers have lots of questions and many aren’t sure if it is right for them. Some of these questions are being driven by the current pandemic working situation, but more and more people and companies are […]
Wessex IT once again recognised for world leading IT Services
We wanted to share with you our good news… Wessex IT has once again been recognised for world leading IT services. This year we have leaped forward 45 places in the global top 501 Managed Service Providers (MSP) list, and are now 169th in the rankings. This placing beats our 2020 spot of 214th which […]
One IT provider – The top tool in your Business Continuity Plan?
If 2020 has taught us anything, it’s that technology plays a vital part in modern life, not just in staying connected with our friends and family but with our businesses and employees too. It’s this latter part that has really defined how well a business has survived throughout the pandemic, and in some cases, even […]
Why your business needs cloud based email signatures
Remembering to update your company email signature with the latest offers, products or services can be a little hit and miss, let alone getting an entire business to make sure they have the most up to date, compliant, consistent email signature. It’s a headache for your heads of sales, marketing, HR, IT, compliance… So, whether […]
Why security awareness training is integral to your security
There are many ‘technical’ ways that a company can protect itself and staff from online threats such as phishing scams, malware and viruses, but the human factor still remains the weakest link in your armour. Phishing attacks are a particular problem as the methods that the perpetrators use become more and more sophisticated. Recent statistics […]
